The JoyJolt coffee mugs recall have recorded multiple breakage injuries from consumer reports with their glass mugs.
A significant recall has been announced for approximately 580,000 glass coffee mugs by JoyJolt after numerous reports of breakage when filled with hot liquids, resulting in injuries.
The Consumer Product Safety Commission disclosed the recall on Thursday, highlighting the potential hazards associated with the glassware.
JoyJolt Coffee Mugs Recall Details and Injury Reports
JoyJolt initiated a voluntary recall of its 16-ounce Declan single-wall glass mug following over 100 reports of the mugs breaking at the base when exposed to hot liquids.
This breakage has led to 56 injuries, including burns and lacerations. Of these, seven injuries required medical attention, such as surgery and stitches.
The Consumer Product Safety Commission emphasized the severity of the issue, noting that 35 injuries were burns caused by spilled hot liquids, while 21 were due to cuts from the glass mug breakage.
The affected mugs were marketed for use with hot beverages like coffee or tea.
Despite the intended use, the mugs proved to be unsafe, leading to this extensive recall. JoyJolt has advised consumers to stop using the recalled mugs immediately.
Refund Process and Safety Measures
Customers in possession of the recalled JoyJolt coffee mugs are urged to contact MM Products or fill out a form on JoyJolt's website to receive a full refund.
JoyJolt stressed their commitment to consumer safety, stating, "Your safety is our top priority, and we're taking immediate action by issuing a voluntary recall of this product."
The Declan mugs, sold in sets of six for $20 to $25, were available on Amazon and JoyJolt's website from September 2019 through May 2022.
The mugs feature a glass base, body, and handle, as depicted in a photo on the Consumer Product Safety Commission's website.
JoyJolt's recall notice reassured customers of their dedication to resolving the issue and ensuring safety.
Despite the recall of the Declan single-wall mugs, JoyJolt continues to offer other coffee mugs, including double-walled glass mugs that provide additional insulation and are less prone to breakage injuries.
Consumer Guidance
The Consumer Product Safety Commission has not yet identified why these particular glass mugs are prone to breaking.
JoyJolt has not provided additional comments regarding the underlying cause of the defect. However, they have emphasized the importance of customer safety and their efforts to prevent further incidents.
Consumers who own the recalled mugs are advised to immediately discontinue use and seek a refund.
Information regarding the refund process is available on JoyJolt's recall page, where customers can register for a full refund. This proactive approach aims to mitigate the risks associated with the defective mugs and prevent further injuries.
The JoyJolt coffee mugs recall underscores the importance of product safety and the need for manufacturers to respond promptly to consumer reports of defects.
By addressing breakage injuries and working with the Consumer Product Safety Commission, JoyJolt aims to maintain consumer trust and ensure the safety of their products.
