Hatch Baby Inc. has announced a recall of their product, the Hatch Baby Rest 1st Generation sound machines, due to recorded reports of its adapters being an electrical shock hazard.
The recalled adapters of these baby sound machines have affected approximately 919,400 devices that were sold across the country and carried by major retailers such as BuyBuyBaby, Walmart, and Target. This Hatch recall also affects 44,352 units sold in Canada.
Recall Details and Safety Concerns
The U.S. Consumer Product Safety Commission (USCPSC) announced the recall on Wednesday, highlighting the risk posed by the AC power adapters supplied with the Rest 1st Generation sound machines.
These adapters have been found to have a faulty plastic housing that can detach when unplugging the device. This defect exposes the metal prongs, potentially leading to electrical shocks for adults and children.
As of the announcement, there have been 19 reported incidents of the plastic housing detaching, with two instances resulting in minor electric shocks. To mitigate the risk, consumers are urged to cease using the recalled adapters immediately.
Steps for Obtaining a Replacement Adapter
To obtain a free replacement power adapter, affected consumers must follow specific steps. First, they should unplug the cord and cut it.
Then, they need to take a photo of the cut adapter, ensuring the model number CYAP05 050100U, "1.0A" amps, "Jiangsu Chenyang Electron Co. LTD," and "Made in China" are visible.
Consumers should upload this photo to the Hatch recall website at www.hatch.co/adapterrecall and provide their name and mailing address.
Hatch Baby Inc. will contact all registered owners directly to facilitate the replacement process of the faulty products.
The company has set up a helpline to further assist the customers affected at (888) 918-4614, available Monday through Friday from 9 a.m. to 5 p.m. PT. Additionally, customers can reach out via email at recall@hatch.co.
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Identifying the Recalled Units
The recalled sound machines were sold between January 2019 and September 2022 at various retailers across the U.S., including:
Hatch.co
Amazon.com
BuyBuyBaby
Target
Walmart
Nordstrom
Pottery Barn Kids
Best Buy
The estimated price range for these machines during the sale period was $60 to $200.
The recall specifically targets Hatch Rest 1st Generation sound machines with AC power adapters. These adapters were not sold separately and came included with the sound machines.
The Hatch Rest 1st Generation sound machines themselves are not part of the recall. However, if you own one of these machines and the included adapter matches the description above, it's crucial to take immediate action.
In addition to the U.S. sales, approximately 44,352 units were sold in Canada. It's important for consumers to check their adapters for the specific model number CYAP05 050100U and the other identifying marks mentioned above to determine if their unit is affected.
Consumers are strongly advised to discontinue using the recalled adapters to avoid potential shock hazards and to promptly initiate the process to receive a free replacement.
For the latest updates and detailed instructions on the recall process, visit www.hatch.co/adapterrecall or contact Hatch Baby Inc. directly. Stay informed and ensure the safety of your household by addressing this recall promptly.
