Apple’s highly touted iPad Pro came out in the open last week, the company vaunted ticket against Microsoft’s Surface Pro 4.
The 12.9-inch large sized tablet is touted to be a dream for the ones who are into graphics designing or folks who have been looking for a large-screened tablet to use but it seems that the latest Apple product has been hit with some issues related to bricking states after being charged.
According to Mac Rumors, folks who have gotten hold of the iPad Pro have been complaining about unresponsive devices after charging. It seems that some users are seeing instances where their device would automatically shut off and not turn back on.
A hard restart would eventually resolve the matter but as customers, this should apparently not be the case.
For those who are not familiar on how to do a hard restart, just press and hold the Sleep/Wake and Home buttons for about 10 seconds until the Apple logo, which you usually see when Apple devices are powered up, shows.
The problem seems to be a growing concern with a lot of owners complaining the same thing.
Apple confirmed that they were aware of the unresponsive nature of the iPad Pro after charging and have issued a handy documentation via their official support page for customers to refer to.
The good news is that Apple is looking into the issue though the reason for the sudden shutdown and unresponsive state during charging and hopefully Apple will shed more light on it once they determine the cause. There is no word either on such is a hardware or software issue for now.
Should it be tied up with the software angle, a patch could help remedy the situation.
Hence, it would be best to keep an eye out on the documentation link mentioned above for possible updates on the real score of the iPad Pro charging issue.
Of course, there are folks who can opt to go back to the store where they purchased their iPad Pro and have it replaced. But the thing is that with the growing number of complainants as seen on community pages on the same issue, a replacement unit may hardly help and leave you waiting for a fix anyway.
The iPhone 6S and 6S Plus had similar issues as well before as reported also on Mac Rumors, randomly shutting down and eventually become unresponsive last month. If the case is related, it may likely be a software problem which hopefully would be patched up soon by Apple.