Mom Of Son With Autism Thankful To The Kind-Hearted Apple Employee

Grammy-nominated musician LynnMarie Rink from Nashville, Tennessee is a mother to 9-year-old James, who was born with Down syndrome and was diagnosed with Autism three years ago. Hence, the boy communicates through iPad since the age of three and has been using the device as a learning tool.

However, James' iPad started to malfunction to the point of being no longer usable. Luckily, local charity "The Fiona Rose Murphey Foundation" was kind enough to provide the boy with the help he needed to replace his broken gadget. So, Rink and his son headed off to the Apple store in Green Hills to buy one.

But while on the mall, the excitement was momentarily halted after James suddenly ran into the glass wall at the Apple store. Terrified LynnMarie quickly ran to his son and sat down on the floor to comfort him.

Few seconds later, one of the Apple staff came over and asked LynnMarie if there is anything he can do for them. Thus, the mother explained that they went there to buy an iPad and asked the employee if they could do the transaction on the floor as she wanted to continue comforting her son.

And so, the employee did. He went back with the iPad and sat down with them on the floor. The worker set up the device and even showed the boy how to use his new gadget. The kindness of the staff really touched Rink and wrote to her Facebook, "no words to accurately describe how grateful I am."

"As a special needs parent, you don't know what you're going to encounter," the mother added. "Just meet me right where I am. Don't make me stand up or stand out. We know we're not normal but we try to be. And he just sat on the floor with us."

Rink initially forgot the employee's name but after her post went viral, one the Apple staff identified the kind-hearted guy as Andrew Wall. The worker further revealed that Wall has been working at the establishment since last summer.