The delivery of the much-awaited Oculus Rift is experiencing some unexpected delays blamed to a shortage of units. Customers who pre-ordered the device have yet to receive their virtual reality gadget.
Independent noted that VR company Oculus has owned up to the delivery problems. It promised buyers that it will shoulder the costs for shipping of the device released last March 28.
"We know you're anxious to receive your Oculus Rift and apologize for not updating your order status sooner," a statement of Oculus was quoted by Fortune as saying. It added that the company is already working on the component shortage but noted that "issue has impacted the original shipping estimates for some early customers."
On his Twitter account, Oculus CEO Brendan Iribe said that the company will refund the shipping costs to all those who pre-ordered the Rift. "First set of Rifts are going out slower than we orig estimated, so we're giving free shipping for all pre-orders, including international," Iribe tweeted.
It was added in the Independet report that Oculus also told its customers through an e-mail that they are doing their best to deliver on time. "We're working hard to get up-to-date ship windows, and you should expect to see your order status updated by Tuesday, April 12," the company said.
According to The Wall Street Journal, the company is expected to give updated shipping dates by April 12. But until now, it is still not sure until when the customers will wait for their units.
The same report mentioned that the Rift is the first VR headset introduced by Oculus. Its starting price is $1,500.
In a review, TechRadar said the Rift is a great device offering virtual reality that people has only dreamed of experiencing. It noted that the device also has an excellent design, great games and "wonderful immersion." However, TechRadar suggested that the device can still improve on its touch controls which could not be accessed at launch.
