A Starbucks customer was aghast upon finding the words "Diabetes here I come" on his chocolate mocha label. He said that he has two diabetic sisters and their struggles with the disease are not close to being funny.
An unnamed Florida man recently took to social media to vent out his frustrations upon receiving a label on his chocolate mocha with the insidious message "Diabetes here I come." As the message hit a nerve, he also wrote back saying, "2 of my sisters are diabetic, so ... not funny."
Huffington Post reported that the man, who doesn't want to be named, said that the words simply painted a picture of two of his sisters. He is all too familiar with their diabetic struggles and the doctor appointments they make to keep Type-1 diabetes at bay.
When the news came out, the St. Augustine Starbucks branch manager immediately issued a statement. He said that they "don't condone" such acts and that they would be investigating the "Diabetes here I come" incident.
This @Starbucks customer tells me he hopes these employees won't judge other people. MORE: https://t.co/EMgG2ybrOq @ActionNewsJax
— Kaitlyn Chana (@KaitlynANjax) April 9, 2016
According to USA Today, the coffee delivered to the unnamed Florida man was part of a group order. When he received the tart message, he went to the store immediately and returned the cup with his own message that it was not funny. Though he was not asking for an apology, he wanted to make sure that any of the Starbucks' staff will not do it to any other person again.
The corporate headquarters of the beverage giant also issued a statement saying it was "disappointed." A Starbucks representative stated, "We are working directly with the customer to apologize for his experience, and with our partners (employees) to ensure this does not happen again."
While the Starbucks employee may have intended it as a joke, surely, it has missed the mark. With this "Diabetes here I come" incident having come to the attention of Starbucks' management, it might just give employees the lesson they need.
