It seems that all is not too well in the Pokemon Go world. As it turns out, Niantic Labs has been kept busy with social media buzzing about the tracking errors for Pokemon Go in-app purchases, and recent developments have been turned towards getting the popular game's players appeased over the mishap.
The said error related to a break in the Pokemon Go in-game tracking service, as well as other 3rd-party services. Now, Pokemon Go players are asking for a return of their payments following the said purchases. The good news is, the refunds aren't taking long to get back into the customer's account, in a Kotaku post.
Redditor ultraelitedd posted a thread sharing information for Pokemon Go players who had experienced losing track of their Pokemon Go updates. Apart from heightened emotions on the game getting set back to a lower level, the glitch made tracking Pokemon Go characters a challenge for its players.
Although Pokevision had been helpful to some Pokemon Go players, other apps tied on to the popular game's functionality had been reset where Pokemon Go coins are rendered useless, in a way. The forum thread moderators, however, suggests to request a refund within 48 hours if made recently. Another option would be to tap into Google support for added help on getting the refund processed as soon as possible, although there have been successful attempts even if the purchases were made when the Pokemon Go game was rolled out.
In a related Telegraph post, many Pokemon Go players have said that their game's progress have been uninterrupted after signing back in using a different email. Twitter user @Cornel74 has this quick fix to get back to the game's progress:
Of course, there's truly no perfect app or service. What's nice about Pokemon Go though is it never lets people off the hook easy, because its insatiably fun to play with, glitches and all.